Home Again:Veterans and Families Initiative: National Call Center for Homeless Veterans

Monday, June 14, 2010

National Call Center for Homeless Veterans

National Call Center for Homeless Veterans

Homeless Veteran in need of help?
Call 1-877-4AID VET (1-877-424-3838)

The Department of Veterans Affairs' (VA) has founded a National Call Center for Homeless Veterans hotline to ensure that homeless Veterans or Veterans at-risk for homelessness have free, 24/7 access to trained counselors. The hotline is intended to assist homeless Veterans and their families, VA Medical Centers, federal, state and local partners, community agencies, service providers and others in the community. To be connected with a trained VA staff member call 1-877-4AID VET (877-424-3838).

Call for yourself or someone else
Free and confidential
Trained VA counselors to assist
Available 24 hours a day, 7 days a week
We have information about VA homeless programs and mental health services in your area that can help you.

What will happen when I call?

You will be connected to a trained VA staff member.
Hotline staff will conduct a brief screen to assess your needs.
Homeless Veterans will be connected with the Homeless Point of Contact at the nearest VA facility.
Family members and non-VA providers calling on behalf of a homeless Veteran will be provided with information regarding the homeless programs and services available.
Contact information will be requested so staff may follow-up.

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ABOUT US

Our mission is to provide education that facilitates an understanding of the military as its own sub-culture to those who serve our nation’s bravest. If you are providing education, housing, employment or clinical care to veterans and their families, you need Home Again. If you are committed to veterans succeeding you must understand their mindset, challenges and the milieu they operate under. Home Again dispels idealizations and myths about the military and focuses on its strengths, values, vocabulary, routines and needs.
Home Again: Veterans and Families Initiative enables providers and others to do their usual work in an enhanced, culturally informed way that places a priority on veterans and military families. We make this happen through education and have trained over 900 community providers such as:

Child protective services

Mental health clinicians

Higher education institutions

Work readiness programs

Our training goes far beyond an introduction to the culture of the military. We address the invisible wounds and hallmarks of the most recent wars. We give you the tools you need to help veterans and their families succeed, reintegrate and get on with their lives. Our training team includes a clinician (with expertise in trauma), and Veteran Peer Advocates who have walked the walk and understand the military experience.